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SunSource · 5 months ago

Branch Manager - Waller, TX

Waller, TX 77484

Full-time

Hybrid

Mid Level

Master Pumps and Power, a SunSource company, is seeking a Branch Sales Manager to support field sales, customers, and internal departments with product knowledge and order management. The role involves reviewing customer specifications, pump sizing and selection, and providing technical support to customers while ensuring high customer satisfaction and optimizing profitability.

EnergyIndustrialMachinery ManufacturingProductivity ToolsRenewable EnergySolarSupply Chain Management

Responsibilities

Develop business strategies to raise our customer pool, expand store traffic, and optimize profitability

Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff

Ensure high levels of customers satisfaction through excellent service

Quote prices and process customer orders

Complete store administration and ensure compliance with policies and procedures

Manage shop service department for customer repairs, fabrication, pump unit builds

Report on buying trends, customer needs, and profits

Propose innovative ideas to increase market share

Conduct personnel performance appraisals to assess training needs and build career paths

Deal with all issues that arise from staff or customers (complaints, grievances etc)

Be a shining example of well behavior and high performance

Qualification

Industrial SalesRotating EquipmentPump Sizing SoftwareCustomer ServiceBusiness AdministrationMathematical SkillsTroubleshooting SkillsWord Processing SoftwareCRM SoftwareLeadership SkillsOrganizational SkillsCommunication SkillsInterpersonal Skills

Required

Proven successful experience as a store manager

Experience in Industrial Sales/Rotating Equipment

Powerful leading skills and business orientation

Outstanding customer service and management skills

Must be SALES driven

Strong organizational skills

Good communication and interpersonal skills

BS degree in Business Administration or Industrial Distribution

Ability to read and interpret documents such as specifications, safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or co-workers of the organization

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Ability to utilize pump sizing software

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

A working knowledge of positive displacement and centrifugal pumps

Ability to troubleshoot technical issues over the phone

Ability to effectively utilize word processing software and spreadsheets and to navigate and use other custom applications software in an MS Windows environment

CRM software and accounting systems