The Forehand Agency · 5 months ago
Virtual Telesales Agent
Naperville, IL
Full-time
Hybrid
New Grad, Entry Level
$70K/yr - $90K/yrThe Forehand Agency is an innovative organization committed to providing exceptional service and creative solutions. They are seeking a Virtual Telesales Agent responsible for engaging with customers through outbound calls, providing outstanding customer service, and meeting sales targets while maintaining accurate records in the CRM system.
Financial Services
Responsibilities
Engage with potential and existing customers through outbound calls to effectively present our products and services
Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
Utilize effective sales techniques to consistently meet or exceed monthly sales targets
Keep precise records of customer interactions and sales activities within our CRM system
Work with team members to develop and implement strategies that enhance sales performance and customer engagement
Stay updated on industry trends and product knowledge to effectively communicate benefits to customers
Qualification
Required
Proven experience in telesales, customer service, or a similar role
Strong communication and interpersonal skills, with the ability to quickly build rapport
Goal-oriented approach with a demonstrated history of achieving or surpassing sales goals
Familiarity with CRM software and sales tools is beneficial
Ability to work independently and collaboratively in a fast-paced environment
Willingness to adapt to changing priorities and customer needs
Possession of a life and health insurance license, or the capability to obtain one
Benefits
Join a collaborative and supportive team.
Flexible work arrangements with the option for full remote work.
Attractive commission structure along with performance-based incentives.
Access to professional development and training opportunities.
Health and wellness benefits to support employee well-being.
Company
The Forehand Agency
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase