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Systems Planning & Analysis · 2 weeks ago

Business Process Analyst – Operations Manager

Alexandria, VA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Systems Planning and Analysis, Inc. (SPA) delivers high-impact technical solutions to complex national security issues and is seeking a Business Process Analyst - Operations Manager. This role involves providing technical management and leadership for the front office operations of senior OUSD (R&E) leadership, focusing on process improvement, resource allocation, and project management.

AnalyticsInformation Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Providing technical management and leadership for the front office operations of senior OUSD (R&E) leadership

Continuous process improvement, workflow mapping, and resource allocation to ensure timely task completion

Develop and track the progress of assignments, implement organizational support systems, recommend knowledge management technologies, and create management tools for task coordination

Conduct staffing analysis, implement process efficiencies, and develop standard operating procedures

Analyze programs against organizational objectives, develop performance metrics, and provide recommendations for improvement

Lead project planning and management, including the creation of project artifacts and facilitating team meetings

Support senior government clients with decision-making frameworks and may also involve personnel management and strategy formulation

Qualification

Technical managementWorkflow managementProject planningProcess improvementOrganizational efficiencyPerformance metricsResource allocationKnowledge managementMS Office suiteDoD TS/SCI clearanceExecutive decision supportStrategy development

Required

10+ years of experience

Bachelor's degree in a management or technical discipline

Proven experience in technical management and leadership, specifically in front office operations within government or military environments, with a strong ability to interface with personnel at various levels, from action officers to senior leaders

Demonstrated expertise in workflow management, process improvement, and organizational efficiency, including the ability to develop standard operating procedures and implement knowledge management technologies

Strong skills in project planning and management, including the ability to create project artifacts such as plans, schedules, and status reports, along with experience in performance metrics development and resource allocation

Mastery of management tools, including MS Office suite

Active DoD TS/SCI clearance

Able to work fully onsite based on client needs