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Hermès · 8 hours ago

Client Development Manager, Women’s Ready-to-Wear

Beverly Hills, CA

Full-time

Onsite

Mid, Senior Level

$97K/yr - $114K/yr

5+ years exp

Hermès is a renowned luxury brand known for its artisan craftsmanship and commitment to excellence. The Client Development Manager will be responsible for driving sales and enhancing client experiences in the Women’s Ready-to-Wear segment through strategic initiatives and collaboration with various teams.

Consumer GoodsFashionHome DecorJewelryLifestyleManufacturing

Responsibilities

Partner with the training team and the merchandising team in delivering training on the new collections and fundamentals

Serve as an Ambassador in frequently communicating with the Women’s RTW métier in Paris, relaying feedback on products and services from customers

Demonstrate consistent high level of customer service, with an entrepreneurial approach in supporting Women’s RTW events as well as in developing new services

Become an ambassador to Hermès WRTW clients as well as a trusted advisors for Hermès store teams

Partner with Managing Directors to develop client development initiatives

Establish strong client relationships that allow for continuity and ongoing representation

Partner with the CRM team to identify clients for international events such as Fashion Shows, Universe Events and be their respective host

Monitor competitive activity to ensure that the appropriate response strategies are formulated and communications

All other duties assigned by supervisor

Qualification

Women’s Ready-to-Wear ExpertiseClient DevelopmentLuxury Clientele ExperiencePlanning & Organizational SkillsMicrosoft OfficeLeadership SkillsMulti-tasking AbilityCommunication SkillsSelf-starterAttention to Detail

Required

5+ years of sales and relevant experience

College degree preferred

Preferred

Passionate about Women's Ready-to-Wear

Impeccable standards of service and experience with luxury clientele

Strong planning & organizational skills with a sense of priority for deadlines and attention to detail

Elevated leadership and communication skills

Even tempered with ability to continuously multi-task

Self-starter and ability to work independently

Flexible with schedule changes to accommodate needs of the business

Proven excellence at meeting long and short-term deadlines

Strong knowledge of Microsoft Office & PowerPoint

Ability to lift between 0-25 lbs. without assistance

Company

Hermès

Glassdoor4.0

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide.

Founded in 1837

Saint-honoré, Rhone-Alpes, FRA

10001+ employees