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Sweetwater · 1 day ago

Sales Engineer

Fort Wayne, IN

Full-time

Onsite

New Grad, Entry Level

Sweetwater is the nation’s #1 online retailer of pro audio equipment and music instruments, seeking to hire Sales Engineers to join their growing Sales team. In this role, you will act as a personal consultant for gear, building long-term relationships with customers and providing expert advice on music and audio technology.

Music

Responsibilities

Create and continuously foster relationships with customers by making 80-100 outbound phone calls daily

Give professional advice on musical instruments and pro audio gear

Design sound systems or select gear for churches, schools, recording studios, live venues

Educate customers on all categories of gear and a wide variety of topics such as guitar tone and amplification, digital audio recording, MIDI and sound synthesis, drums, live sound and more

Follow up on orders or troubleshoot a gear issue in partnership with our Product Support team to provide outstanding customer service

Participate in brand office hours and meetings to learn about new products to advise customers

Qualification

Music TechnologyAudio ProductionMusic BusinessMusic Industry SalesPeople SkillsTyping SkillsCustomer ServiceVerbal CommunicationWritten CommunicationAttention to Detail

Required

Self-motivated and empathetic folks with strong people skills

Great verbal and written communication chops and strong typing skills

Recent graduates of a Music Technology, Audio Production or Music Business program or alumni of these types of programs with several years' experience since graduation

Previous experience in music industry sales, or previous experience and hands on training in a recording studio or a live music venue

Gear Heads: Those who love talking about the latest technology with others who share their passion

Musicians: Those who love performing or writing music seeking a long-term career in the music industry

Relocation to Fort Wayne, IN is required

Preferred

WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences

Gets Things Done - Great work ethic and moves with a sense of urgency

Obsesses over the Details – Committed to paying attention to the details

Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better

Develops the Future – Committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey