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Motive · 2 weeks ago

Senior AI Operations Program Manager (Sales/GTM)

United States

Full-time

Remote

Senior Level

$126K/yr - $157K/yr

5+ years exp

Motive is a company that empowers physical operations with innovative tools aimed at enhancing safety, productivity, and profitability. The Senior AI Operations Program Manager will be responsible for establishing internal AI product strategies, translating business needs into technical requirements, and guiding the development of AI solutions for the revenue organization.

Computer Software

H1B Sponsor Likely

Responsibilities

Serve as the connective glue between the Revenue organization and our Enterprise Systems team of technical engineers for all AI related builds and deployments

Translate prioritized business use cases into technical development requirements and user stories for GTM AI Ops Revenue Developers and Enterprise Systems to execute on. Work across both parties to keep timelines, project plans, and project scope aligned

Establish and maintain processes and policies around AI usage at Motive, in partnership with Motive’s IT leaders

Partner with business and data teams to identify, prepare, and maintain high-quality data sources, ensuring our AI solutions have a strong foundation to leverage

Own the internal development roadmap for AI agents, applications, and prompts. Guide an agile development process inclusive of use case intake, sizing (impact and effort), development, QA, release, and ongoing support

Collaborate closely with the Revenue Developers who conduct the tactical agent, application, and prompt engineering work, ensuring that built AI tools meet user requirements and business objectives

Size the ongoing consumption costs for agentic use cases based on anticipated usage, token consumption, and model selection

Create business cases that support Motive’s AI investment priorities and guide prioritization across the AI ops roadmap

Coordinate AI related vendor evaluations for the GTM team. This includes initial vetting, defining trial success criteria, navigating procurement / infosec / legal, and ensuring all high priority evaluations have an internally built tool included in the evaluation

Provide regular updates to executive sponsors and business leaders, explaining technical concepts using common language and focusing on business impact

Qualification

AI product strategyGenAI fundamentalsAgile methodologyProduct managementVendor evaluationCross-functional deliveryBusiness case creationData managementTechnical communication

Required

Mixed business and technical background. You can “speak code” with developers and technical teams just as easily as you can understand nuanced business problems with sales teams

5+ years of product / program management experience, including at least 2 years of experience working directly with engineering resources

Hands-on proficiency with GenAI fundamentals — prompt engineering (zero-/few-shot, chain-of-thought), RAG pipelines, and multi-agent orchestration

Ability to model LLM operating costs (token burn, model choice, usage forecasts) and keep spend within ROI targets

Experience creating business cases to justify internal tool investments

Fluency in Agile for AI: backlog triage, sprints, rapid A/B experiments, and post-release monitoring

Track record steering cross-functional delivery—acting as “connective tissue” between business, technical, and procurement teams

Location: Remote USA or Canada (and must already be located in one of these countries)

Preferred

Prior experience at a top-tier management consulting firm (McKinsey, Bain, or BCG) or Technology Consultants from Deloitte, PWC, Accenture etc. a plus

Benefits

Health, pharmacy, optical and dental care benefits

Paid time off

Sick time off

Short term and long term disability coverage

Life insurance

401k contribution

Company

Motive

Glassdoor4.0

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

Founded in 2013

San Francisco, California, US

1001-5000 employees

http://gomotive.com

H1B Sponsorship

Motive has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (21)

2024 (24)

2023 (12)

2022 (8)