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IDT Corporation · 5 months ago

Client Success Manager – CPG & Data Solutions

United States

Full-time

Remote

Mid Level

$85K/yr - $110K/yr

3+ years exp

IDT is a Communications and Money Transfer company that is seeking a Client Success Manager to own client relationships and lead data execution. The role involves managing client relationships in the CPG and retail media sectors, translating business needs into deliverables, and driving coordination between clients and technical teams.

Communications InfrastructureDigital EntertainmentFinancial ServicesPaymentsRetailTelecommunications

Responsibilities

Manage relationships with assigned clients in CPG, analytics, and retail media

Translate business needs into clear deliverables for internal data and ops teams

Lead execution of data products, recurring deliverables, and performance reporting

Support sales outreach and early-stage conversations with new prospects

Help elevate the output and development of junior team members through collaboration and guidance

Identify upsell and expansion opportunities by tracking client usage and needs

Troubleshoot issues and ensure a high standard of service and delivery

Qualification

Client Success ManagementCPG ExperienceData ExecutionAccount ManagementStrategic PartnershipsProactive AttitudeResourcefulnessCommercial MindsetCommunicationOrganizational Skills