Wikimedia Foundation · 5 months ago
Site Reliability Engineering Manager
United States
Full-time
Remote
Senior LevelThe Wikimedia Foundation is looking for an Engineering Manager to join their Site Reliability Engineering team, responsible for supporting engineers developing infrastructure used by millions globally. The role involves managing distributed teams, providing mentorship, and coordinating projects to enhance the organization's reliability and performance.
Computer Software
Responsibilities
Managing one to two globally distributed teams within Wikimedia’s Site Reliability Engineering organization
Providing guidance, mentorship, and support to ensure the team's effectiveness and growth
Working with team members to set individual performance goals, and supporting them in meeting and evolving their goals and career path
Recruiting, hiring, and helping onboard new team members
Triaging incoming workload, maintaining focus on priorities, and setting realistic expectations for both peers and team members
Coordinating and communicating with other members of the Wikimedia product & engineering teams on relevant projects, executing complex projects and contributing to the organizational strategy
Continuously developing the roadmap of the team in alignment with other SRE and Product & Technology teams, and helping to draft and execute the team’s annual and quarterly plans
Project managing new and existing initiatives
Leading the definition, refinement, and execution of the processes through which the team manages and performs work
Leading incident response, diagnosis, and follow-up on system alerts and outages across Wikimedia’s production infrastructure
Be part of 24/7 on-call rotation to handle escalations and provide support for teams to resolve issues
Facilitating the definition and establishment of Service Level Indicators and Objectives with service owners and stakeholders
Qualification
Required
Prior experience managing teams
Prior hands-on experience with software or reliability engineering (within the last 3 years preferred)
Ability to analyze complex systems, troubleshoot issues, and devise effective solutions under pressure
Proficiency in project management methodologies to effectively plan, execute, and track new and existing initiatives
Strong understanding of cloud computing, networking, Linux systems administration, containerization (e.g., Docker, Kubernetes), and infrastructure as code (e.g., Terraform, Ansible) to be able to provide technical support to the team
Aptitude for automation and streamlining of tasks
Communicate effectively in both spoken and written English
Ability to work independently, as an effective part of a globally distributed team
Ability to travel several times a year for occasional in-person meetings
B.S. or M.S. in Computer Science or the equivalent in related work experience
Commitment to the mission of the organization, our values and guiding principles
Ability to disagree in a respectful manner and yet work towards a solution even when you disagree
Good at asynchronous communication
Solutions-focused. The Wikimedia ecosystem is complex, resources are limited, and our guiding principles are ambitious. We want you to work to find solutions embracing these factors
Self motivated with an ability to navigate through ambiguity and bring a project to completion with limited directions
Curiosity and commitment to learn
Preferred
Experience working in a distributed, largely remote environment
Experience contributing to open source projects
Company
Wikimedia Foundation
Wikimedia Foundation encourages the development and distribution of free educational content with projects such as Wikipedia.
Founded in 2003
501-1000 employees
H1B Sponsorship
Wikimedia Foundation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (5)
2022 (3)
2021 (1)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$158.98MKey Investors
Alfred P. Sloan FoundationCraig Newmark PhilanthropiesGoogle.org
2020-01-01Grant· $2.1M
2019-09-10Grant· $2.5M
2019-01-22Grant· $1.1M
Leadership Team
Maryana Iskander
Chief Executive Officer
Denny Vrandečić
Head of Special Projects
Recent News
MarketScreener
2025-12-04
Company data provided by crunchbase