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Sunny Health & Fitness · 5 months ago

E-Commerce Account Manager

City of Industry, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Sunny Health & Fitness is seeking an E-Commerce Account Manager to drive the growth and performance of their digital sales channels. The role involves managing product listings, optimizing sales performance, and collaborating with various teams to enhance customer experience.

FitnessHealth CareHome Health CareOnline Portals

Responsibilities

Own the daily management and optimization of e-commerce platforms including Shopify, Amazon, Walmart.com, and other digital marketplaces

Ensure accurate, compelling, and SEO-optimized product listings (titles, descriptions, images, A+ content, and more)

Manage product launches, pricing updates, and promotional calendars across platforms

Analyze and track key performance metrics (traffic, conversion rate, sales, margins, return rate, etc.) to identify growth opportunities

Regularly audit site and marketplace listings for accuracy, visibility, and best practices

Monitor and improve customer ratings, reviews, and overall experience

Partner with operations and logistics teams to ensure product availability and minimize out-of-stocks or fulfillment delays

Forecast demand and monitor stock levels to support sales goals and prevent over- or under-stocking

Collaborate with internal marketing and paid media teams to plan and execute promotions, ad campaigns, and email strategies aligned with channel goals

Optimize product visibility through strategic use of platform tools (e.g., Amazon ads, Shopify apps, coupons, deals)

Maintain platform compliance and resolve any account health, policy, or listing issues proactively

Stay current on platform updates, algorithm changes, and emerging tools or trends

Work closely with creative, marketing, product, and customer service teams to align messaging, resolve issues, and improve the end-to-end digital shopping experience

Qualification

E-commerce account managementShopifyAmazon Seller/Vendor CentralGoogle AnalyticsSEO best practicesAnalytical skillsExperience in fitnessDetail-oriented