HHS Technology Group · 4 months ago
Provider Enrollment Specialist - CONTRACT
HHS Technology Group is a leader in the development and delivery of innovative software and technology solutions for clients in the commercial and government sectors. They are seeking a Provider Enrollment Specialist who will be responsible for processing Medicaid provider enrollment applications and ensuring compliance with Federal, State, and Agency guidelines.
Information ServicesInformation TechnologySoftware
Responsibilities
Process large amounts of Medicaid provider enrollment applications
Assess provider’s requirements, clarify information, and provide solutions and/or alternatives
As the need arises, manage large volume of inbound and outbound calls related to Medicaid provider enrollment inquiries
Document all provider enrollment inquiries in the call center and/or provider enrollment database
Ensure the enrollment application process meets all compliance and process expectations
Perform all duties as outlined and required to meet all productivity, quality, and customer service expectations
Maintain availability during client business hours, regardless of time zone differences, to ensure seamless support and service delivery
Complete special projects and other duties as assigned
Meet or exceed all outlined and required expectations for role and performance
Qualification
Required
Two (2) years minimum experience in a customer service support role and/or data entry role surrounding medical billing or medical credentialing or healthcare insurance industry. Provider enrollment a plus
Prior experience handling Medicaid related calls is desired
Ability to work in our onsite office/remote hours in Tallahassee, FL
Working knowledge of HIPAA requirements
Two (2) years minimum experience with Medicaid provider functions
Two (2) years minimum experience Medicaid or Medicare guidelines
Preferred
Experience with provider enrollment processes and requirements for CMS Federal and State Guidelines related to enrollment and reenrollment policies
Ability to work independently and make sound and timely decisions
Data Entry Experience
Basic experience with a Microsoft Windows environment including Microsoft Excel
Customer Service Experience
Strong Communication Skills
Strong Multi-tasking Skills
Call Center Experience Preferred
Medical Office Experience Preferred
Company
HHS Technology Group
HHS Technology Group is a software and solutions company serving the needs of commercial enterprises and government agencies.
Funding
Current Stage
Growth StageRecent News
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