Pyramid Business Systems, Inc. · 5 months ago
Senior Systems Administrator
Pyramid Business Systems, a well-established IT consulting firm, is seeking a Senior Systems Administrator to support technology environments for SMB and enterprise clients. The role involves managing server and desktop systems, troubleshooting complex issues, and ensuring network security across various platforms.
ConsultingNetwork SecurityProject ManagementSoftware
Responsibilities
Administering Windows servers and maintaining Microsoft Active Directory configurations
Supporting and managing all O365 related products
Designing and managing application interfaces and dependencies
Providing architectural design and support for various application platforms
Developing and maintaining comprehensive platform network documentation
Offering tier 3 troubleshooting support as necessary
Implementing and configuring new servers, workstations, printers, firewalls, switches, wireless access points, group policies, etc
Diagnosing, troubleshooting, and resolving hardware, software, and network infrastructure issues
Executing network security measures to safeguard client environments
Researching and evaluating new technologies to meet client IT requirements
Providing both remote and onsite support to clients
Qualification
Required
5+ years of experience
Advanced triage and troubleshooting capabilities
Comprehensive understanding of network concepts
Expertise in network administration, including layer 3 switching, firewalls, and wireless networks
In-depth knowledge of network and application security
Proficiency in Active Directory
Extensive experience with Windows Servers
Competence in VPN and remote connectivity
Advanced knowledge of Microsoft technologies such as Azure, Microsoft 365, Microsoft Entra ID/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2025+, DHCP, and DNS
Availability to work nights and weekends as required for project completion or issue resolution
Strong project management skills
Experience with managing technology
Exceptional problem-solving and troubleshooting abilities
Professional and effective communication skills
Ability to work as part of a team
Possession of reliable transportation and valid driver's license
Background check required
Prior experience in service desk or technical support roles is required
High level of diplomacy and strong interpersonal skills
Customer service-oriented mindset
Exceptional troubleshooting skills
High school diploma or equivalent; Bachelor's degree; or a combination of education and experience that provides the knowledge, skills, and abilities perform required duties effectively
Experience in network administration
Preferred
IT-related certifications are an advantage
Endicott, NY (Preferred)
Endicott, NY: Relocate before starting work (Preferred)
Benefits
401(k)
Health insurance
Paid time off
Company
Pyramid Business Systems, Inc.
PYRAMID Business Systems, a locally owned company with offices in Binghamton and Oneonta is a leading provider of innovative technology solutions for upstate NY and Northern Pennsylvania.
Funding
Current Stage
Early StageCompany data provided by crunchbase