JDA TSG · 1 week ago
Tax Expert EA/CPA REMOTE (Weekend Seasonal)
JDA TSG is a company dedicated to solving business problems through innovative solutions. They are seeking Seasonal Tax Preparers who are credentialed Enrolled Agents, CPAs, or practicing attorneys to provide customer support and tax preparation services remotely.
ConsultingInformation Technology
Responsibilities
Provide superior customer support via video, phone, and chat, helping customers with their tax returns
Create an excellent customer experience using your expertise in tax preparation and technical ability
Resolve customer problems in a friendly and timely manner to ensure high customer satisfaction
Carefully document all customer interactions
Qualification
Required
Actively credentialed, U.S.-based Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN
2+ seasons of professional Tax Prep experience
Ability to provide superior customer support via video, phone, and chat
Expertise in tax preparation and technical ability
Ability to resolve customer problems in a friendly and timely manner
Ability to carefully document all customer interactions
Availability to commit through the end of the standard tax season
Legally authorized to work in the United States without the need for employer sponsorship now or in the future
Benefits
401K with a match
Perks and other incentives