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BoxLunch · 6 months ago

Part-Time Assistant Manager - Level 1 - The Mall at Robinson

Pittsburgh, PA

Part-time

Onsite

Entry Level

1+ years exp

BoxLunch & Hot Topic is seeking a Part-Time Assistant Manager – Level 1 at The Mall at Robinson. In this role, you will support the store leadership team in providing an exceptional customer experience while managing daily operations and training new recruits.

Retail

Responsibilities

Provide an amazing shopping experience that will encourage customers to return

Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away

You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed

Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager

Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT

Assist with planogram changes including store map, wall, fixture, & merchandising mix

Let your voice be heard! You’ll communicate fashion & music trend information to management and respective HQ partners

While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft

Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy

Help develop and retain a super collaborative, passionate team to run your store alongside you

Any other activities as assigned by your Store Leader

Qualification

Retail store experienceProfessionalismOperations managementCommunication skillsTime managementTeam developmentCustomer experience skillsProduct knowledge