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Gensler · 5 months ago

Client Relationship Director - Digital Experience Design

Los Angeles, CA

Full-time

Onsite

Director/Executive

$155K/yr - $185K/yr

15+ years exp

Gensler is a leading design firm, and they are seeking a Client Relationship Director in Digital Experience Design. This role involves managing client relationships, identifying new business opportunities, and leading project delivery in a multidisciplinary environment.

ArchitectureCollaborative ConsumptionConsultingProduct DesignReal EstateSports

H1B Sponsor Likely

Responsibilities

Grow the Digital & Experience Design practices through expanding existing client relationships and developing new lines of work

Collaborate with global and regional DXD leadership, Practice Area Leaders, and other account leads to define appropriate ways of working, processes, deliverables, client service strategies, staffing models and proposals/pitches

Craft and deliver compelling client presentations and proposals

Leverage your current network and relationships to identify new business opportunities

Envision and sell high-stakes work, emboldening clients to take action

Participate in external professional organizations, meet with clients, brokers and other influencers to identify new business opportunities and promote the Digital Experience Design Practice Area

Establish success metrics with clear actions, outcomes, revenue forecasts and growth targets

Take a proactive role in building the future of the business, publishing thought pieces, speaking at events, and generally promoting our ideas

Identify innovative solutions that resolve complex technical and design challenges across the physical and digital landscapes

Partner with Design and Production teams in the delivery of innovative and experiential work that leads the industry

Ensure projects and internal teams are set up for success (in collaboration with Project Manager and Discipline Leads)

Qualification

Client relationship managementDigital experience designThought leadershipBusiness developmentProblem-solving skillsCommunication skillsCollaborationStorytellingPresentation skills

Required

15+ years' professional experience including proven track record of building and managing client relationships in the digital and/or experiential solutions market

Proven thought leadership in innovation for design, technology and architecture

Excellent problem-solving skills

Proven track record of success in maintaining and growing client relationships

Ability to develop collaborative relationships across the firm, with clients, and with other key constituents

Strong, persuasive communicator with excellent verbal presentation skills and the ability to communicate complex design concepts to clients

Proven ability to build a book of business and to deliver on large-scale projects

Connected and well-regarded within the community and active in industry organizations

Adept at storytelling, engaging as a communicator and inspiring with an energetic personality

Benefits

Medical

Dental

Vision

Disability

Wellness programs

Flex spending

Paid holidays

Paid time off

401k

Profit sharing

Employee stock ownership

Twice annual bonus opportunities

Reimbursement for certain professional licenses and associated renewals and exam fees

Reimbursement for tuition for certain eligible programs or classes

Company

Gensler

Glassdoor3.9

Gensler is a collaborative design firm that has capabilities in design and architecture across 31 practices.

Founded in 1965

San Francisco, California, USA

5001-10000 employees

http://www.gensler.com

H1B Sponsorship

Gensler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (67)

2024 (63)

2023 (83)

2022 (103)

2021 (53)

2020 (73)