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Charlie Health · 2 weeks ago

VP, Sales Strategy & Operations

New York, NY

Full-time

Hybrid

Director/Executive

$230K/yr - $250K/yr

10+ years exp

Charlie Health is a rapidly growing organization focused on providing personalized, virtual care for mental health and substance use disorders. They are seeking a VP of Sales Strategy & Operations to drive operational excellence and support sustainable revenue growth across their sales teams.

Health Care

Responsibilities

Partner with CRO and revenue leaders to operationalize GTM strategies across SMB and Enterprise segments, including segmentation, territory planning, quota design, and comp planning and administration

Lead the selection, integration, and optimization of sales enablement and CRM tools (e.g., Salesforce, Gong, Outreach, Clari, HubSpot), with a strong emphasis on leveraging AI-powered platforms to improve productivity and forecast accuracy

Own revenue analytics and dashboards to deliver real-time visibility into pipeline health, sales performance, and funnel conversion. Drive data integrity and standardization across systems

Architect and continuously improve scalable processes across the client journey—from referral generation through client success—to reduce friction and drive efficiency

Partner with Sales Enablement to ensure GTM teams are equipped with the right content, training, and tools. Champion AI-enabled solutions to enhance team performance

Collaborate with Finance to support accurate revenue forecasting, annual planning, and scenario modeling

Build and lead a high-performing RevOps team. Foster a culture of collaboration, accountability, and continuous improvement

Qualification

Revenue OperationsSales OperationsGTM StrategySales Tech StacksAI-enabled ToolsData AnalyticsLeadershipCommunication SkillsOrganizational SkillsStrategic Thinking

Required

10-12+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy, with at least 3 years in a leadership role

Experience supporting both SMB and Enterprise sales teams, ideally in a high-growth SaaS or digital health environment

Deep knowledge of sales tech stacks and hands-on experience implementing and optimizing AI-enabled tools (e.g., Gong, Clari, Drift, Salesforce Einstein)

Strong strategic thinking with the ability to execute and scale repeatable processes

Proven ability to drive cross-functional alignment and influence senior stakeholders

Analytical mindset with a track record of using data to drive business decisions

Excellent communication, leadership, and organizational skills