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U.S. Facilities, Inc. · 5 hours ago

Facility Operations Solutions Director

Philadelphia, PA

Full-time

Hybrid

Director/Executive

7+ years exp

U.S. Facilities, Inc. is a leading provider of comprehensive building maintenance and infrastructure services, seeking a Facility Operations Solutions Director. This role is responsible for designing and implementing solutions that optimize facility operations and involves engagement with various departments to align business needs with technical solutions.

Facilities Services

Responsibilities

Solutions Development Process for new and existing IFM business opportunities

Baseline Development Process

Pricing and Financial Analysis Process

Benchmarking Process

Create engaging IFM solutions to seize new client opportunities, support current client growth, enhance account retention, and meet other business development and customer solution needs, ensuring a profitable return for the organization

Perform technical site assessments and create Facilities Management Technical Reports for RFP submissions

Prepare detailed price models to support bid pricing strategies and ensure competitive and profitable pricing

Analyze historical facility maintenance spending data and generate a 'Baseline Spend' document to price new business opportunities

Develops best-in-class client value propositions that meet desired needs and outcomes, from planning and development to execution to continuous improvement and optimization

Interacts with potential clients to gain a better understanding of their historical facility maintenance, internal, and external spending

Analyze and interpret scope documents, lease abstracts, baseline data, and property tables

Evaluate market trends and competitor pricing to provide cost-effective solutions

Help achieve key client objectives through a thorough understanding of each opportunity, as well as supporting the development of a winning strategy and competitive pricing to ensure margin and risk requirements are met

Establish and oversee a centralized cost estimating database and a formal internal benchmarking process to enhance cost estimating, ensuring the use of historical data for informed decision-making

Evaluates labor, benefits, expenses, equipment and parts, subcontractor costs, capital, and other items to develop a competitive offering

Prepare financial summary reporting and estimates for the Executive staff

Build proposal documents (bid sheets) to be submitted to prospects

Prices contract renewals related to existing business

Work closely with transition and operational leaders to guide the successful mobilization of all new business based on the successful quantitative solution

Procurement Program Management – The primary contact for ISNetworld and other supply chain-focused groups, leveraging their expertise in identifying, vetting, and classifying suppliers

Inventory Management – Ensure, where applicable, that an Inventory Management program is established to maintain appropriate levels, ensure accuracy, reduce excess or obsolete stock, and uphold quality standards

Acts as an advisor/problem solver to the Operations team and Executive Leadership team regarding projects, tasks, and operations

Develops functional strategies and specific objectives for the sub-function, and creates budgets, policies, and procedures to support the operational infrastructure

Subject Matter Expert in Facilities Management Innovation and the potential future effect of Artificial Intelligence in the FM Industry is a plus

Qualification

Facilities ManagementPricing AnalysisQuantitative AnalysisProposal DevelopmentMicrosoft ExcelContinuous ImprovementProject ManagementCommunication SkillsTeam CollaborationAdaptabilityOrganization Skills

Required

Bachelor's degree in a business, analysis, or a related quantitative field

Minimum 7 to 10 years of proven experience in pricing and quantitative analysis within the facilities management industry

At least 5 years of functional experience in facilities management

Experience analyzing a variety of service delivery and contract structures for management fees and profit and loss models

Proven ability to be self-motivated and work individually as well as part of a team

Proven ability to supervise staff, such as junior pricing associates and financial analysts

Must have a strong work ethic and commitment to producing quality work

Capability to multitask and prioritize work assignments when needed

Excellent communication skills – ability to present financial summaries to Senior Management and interact with clients

Expert-level proficiency in Microsoft Excel (Pivot Tables, Advanced Formulas such as V-lookups, SUMIF, etc.)

Proficiency in Microsoft Word and Microsoft PowerPoint

Understanding of win strategy, competitive position in the marketplace, and the strengths and weaknesses of competitors' solutions, as well as the ability to apply this understanding to new business opportunities

Ability to process large volumes of data quickly

Ability to master new technology quickly

Ability to think both strategically and critically

Strong organization skills and attention to detail

Mandatory travel is required, including attending site tours, evaluating operations, explaining the baseline process to potential clients, and delivering pricing presentations

A willingness and ability to adapt and learn in a fast-paced environment is essential