Intercom · 1 day ago
Account Executive, Enterprise
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$320K/yr - $383K/yr
8+ years expIntercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. As an Enterprise Account Executive, you will lead the charge in selling Fin, Intercom's AI agent, and play a pivotal role in revolutionizing how enterprises scale customer support.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations
Full-cycle sales ownership: Manage the entire sales process—from prospecting to close—with a consultative and tailored approach
Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering
Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent
Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance
Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group
Qualification
Required
8+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients
Proven track record of outbounding and creating the majority of your pipeline and revenue
Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage
Demonstrated ability to consistently meet and exceed sales targets
Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions
Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries
Skilled at building trust and creating value in competitive sales landscapes
Displays intellectual curiosity, ambition, and a commitment to personal and team development
Benefits
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240.75MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, chairman, and co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase