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Tremco CPG Inc. · 5 months ago

Commercial Roofing Supervisor

Jacksonville, FL

Full-time

Hybrid

Mid Level

$72K/yr - $90K/yr

Tremco CPG Inc. is a company focused on delivering quality roofing services, and they are seeking a Commercial Roofing Supervisor to oversee field operations in their region. The role involves managing staff, ensuring profitability, maintaining quality control, and conducting training for field representatives.

Building MaintenanceBuilding MaterialConstructionHeating Ventilation and Air Conditioning (HVAC)Manufacturing

Hiring Manager

Jackie Soeder

Responsibilities

Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary

Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied

Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel’s billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel

Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps

Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters

Be the primary contact for the office personnel if there are any issues concerning a Field Rep

Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer

Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc

Demonstrate a working knowledge of all services provided

Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed

Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis

Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information

Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc

Review time reports daily and make necessary corrections with the admin team

Attend all required calls and meetings

Perform any other duties and/or projects as required or assigned by the RBM

Qualification

30-hour OSHA certificationPrior supervisory skillsRoofing experienceQuality control knowledgeBudgetingExpense managementProject ManagementFunctional computer skillsSafety trainingCustomer servicePlanningOrganizational skills

Required

30-hour OSHA certification (The company will provide it if needed.)

Prior supervisory skills and ability to manage people and tasks

Prior roofing experience, including patch and repair skills

Knowledge of Project Management, planning, and scheduling

Knowledge and experience in monitoring and maintaining quality control

Functional computer skills

Safety training and OSHA knowledge

Understanding of budgeting and expense management

Ability to travel out of town, including overnight stays

Must have reliable transportation and a valid driver's license

Ability to work weekends and/or holidays when needed

Ability to pass a pre-employment drug test

Ability to read, write, and speak English

Preferred

Registered Roof Observer (RRO) is preferred but not required

Benefits

Health insurance

Paid time off

401(k) with company match

Company Pension Plan

Continuing education

Company

Tremco CPG Inc.

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Tremco CPG is a manufacturer of roofing materials and services, construction sealants, glazing and gaskets, waterproofing systems, concrete admixtures and sealers, grouts and mortars, fire stopping systems and a host of custom designed products, programs and services dedicated to the worldwide construction and maintenance.

Founded in 1928