Starwood Hotels · 11 hours ago
Assistant Director, People Operations
Starwood Hotels is a luxury hotel brand management company known for its impeccable service and hospitality. The Assistant Director of People Operations will oversee HR management focusing on employee relations and compliance while fostering a positive work environment.
HospitalityHotelVenture Capital
Responsibilities
Manage and oversee day-to-day HR operations, including labor relations, recruitment, performance management, and employee relations
Develop and implement HR policies and procedures to ensure compliance with federal, state, and local regulations, as well as company standards
Serve as a trusted advisor and resource to employees and managers on HR-related matters, including but not limited to conflict resolution, disciplinary actions, and grievances
Actively participate in labor union negotiations and collaborate with union representatives to address grievances and resolve disputes effectively
Conduct investigations into employee complaints or misconduct allegations, ensuring a fair and impartial process and maintaining confidentiality throughout
Provide guidance and support to department managers on labor relations matters, including interpreting collective bargaining agreements and addressing union-related issues
Collaborate with the Director of People Operations and senior management to develop and implement strategic initiatives to support employee engagement, retention, and development
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
Minimum of 5 years of progressive experience in human resources management, with at least 3 years of experience dealing with union grievances successfully in a New York City setting
Thorough understanding of federal, state, and local employment laws and regulations, particularly as they relate to labor relations and collective bargaining agreements
Strong interpersonal and communication skills, with the ability to build rapport and establish credibility with employees at all levels of the organization
Exceptional problem-solving and conflict resolution skills, with a proven track record of effectively managing difficult situations and achieving positive outcomes
Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment
High level of integrity, professionalism, and discretion, with a commitment to maintaining confidentiality and upholding ethical standards
Benefits
Comprehensive health, dental, and vision insurance
401(k) retirement savings plan with employer match
Paid time off and holidays
Employee discounts on hotel stays, dining, and spa services
Professional development opportunities
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.