Amazon Web Services (AWS) · 1 day ago
Technical Account Manager, National Security - ES US-ADC
Herndon, VA
Full-time
Onsite
Mid, Senior Level
$131K/yr - $178K/yr
2+ years expAmazon Web Services (AWS) is one of the fastest-growing organizations within Amazon, looking for a Technical Account Manager (TAM) to support customers in the National Security sector. The TAM will provide strategic technical guidance and advocacy to help customers effectively use AWS services, ensuring their environments remain operationally healthy.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Support customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning, AI, Big Data, Security, Networking, Serverless and more
Help craft and execute strategies to drive customers’ adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more
Effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management
Provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep customers’ AWS environments operationally healthy
Develop close relationships with customers to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS
Qualification
Required
2+ years of technical engineering experience with operational parameters and troubleshooting for one of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
Bachelor's Degree in Computer Science, Math, or related discipline required, or 2 years of equivalent work experience
Internal enterprise or external customer-facing experience as a technical lead
Current, active US Government Security Clearance of TS/SCI with Polygraph
Preferred
5+ years of technical engineering experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / AI/ML / DevOps / Big Data and Analytics / Security/ Applications Development in a distributed systems environment
Experience in Informational Technology operations
Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
Experience in a 24x7 operational services or support environment
Experience with AWS services and/or other cloud offerings Federal/DoD Clearances
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-25
24-7 Press Release Newswire
2026-01-24
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