ZT Systems · 12 hours ago
IT Operations Manager
Secaucus, NJ
Full-time
Onsite
Senior Level, Lead/Staff
$135K/yr - $200K/yr
8+ years expZT Systems is a company focused on building technology infrastructure that connects the world. The IT Operations Manager will oversee the organization’s IT operations, ensuring service delivery, procurement activities, and the management of IT assets are effectively handled to maintain reliability and compliance with company policies.
Cloud ComputingCloud InfrastructureInternet
Responsibilities
Lead and support IT service desk operations to ensure timely resolution of incidents and requests
Develop and enforce operational procedures, SLAs, and performance metrics
Oversee system upgrades, patching schedules, and preventive maintenance
Ensure business continuity through proper backup and disaster recovery plans
Lead end-to-end procurement for IT hardware, software, and services
Identify and evaluate vendors, negotiate pricing, and manage contract lifecycle
Collaborate with finance and legal to align purchases with budgets, policies, and compliance requirements
Forecast procurement needs based on lifecycle planning, project demands, and operational growth
Develop and manage the IT asset management lifecycle from acquisition to retirement
Maintain accurate inventory of hardware, software, licenses, and warranties
Track asset allocation, usage, and movement across departments and locations
Ensure software license compliance and perform regular audits
Optimize asset utilization to reduce waste, improve lifecycle planning, and support budgeting efforts
Manage tools or systems for ITAM
Ensure all operations, purchases, and asset processes comply with company policies and regulatory standards
Support IT audits by providing required procurement and asset documentation
Coordinate with InfoSec and data privacy teams on compliance and risk management
Qualification
Required
8+ years of relevant IT Operations, Procurement and IT Asset Management experience
A minimum 3 years of experience leading and mentoring IT talent
Strong expertise with ServiceNow
Strong understanding of service delivery, and lifecycle management
Familiarity with vendor negotiation, procurement contracts, and financial controls
Strong analytical, organizational, and communication skills
Excellent communication skills to interact with both technical and non-technical stakeholders
Prior experience in a leadership or strategic IT Operations role
Preferred
A Bachelor's degree is required in Information Technology or related field, advance degree preferred
Benefits
Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan with generous company match
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Generous paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities
Matching gifts and volunteer programs to support causes you care about
Company
ZT Systems
ZT Systems is a manufacturer of computer hardware products for cloud and telecom service providers.
1001-5000 employees
H1B Sponsorship
ZT Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-19Acquired
Leadership Team
Tom Lattin
Vice President, Platform Engineering
Recent News
TechChannel News
2025-11-12
2025-11-11
Company data provided by crunchbase