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TransPerfect · 1 day ago

Account Manager

Columbus, OH

Full-time

Onsite

Entry, Mid Level

$40K/yr - $45K/yr

TransPerfect is the world's largest provider of language services and technology solutions for global business. The Sales Associate/Account Manager role involves developing new business relationships and providing support to existing clients, including client education, negotiation, and ensuring satisfaction with services.

Language LearningService IndustryTranslation Service

Responsibilities

Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigation

Foster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)

Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio

Creatively problem solve to improve current new business development strategy

Negotiate rates and deadlines with prospective and current clients

Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information

Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product

Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

Understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data

Perform other special projects or duties when required