Stiles Machinery ยท 2 hours ago
Field Service Representative
Philadelphia, PA
Full-time
Hybrid
Entry Level
2+ years expStiles Machinery is a company that has been helping manufacturers nationwide increase their efficiency and productivity for over 50 years. As a Field Service Representative, you will apply your technical, electrical, and mechanical skills to assist customers with machinery and equipment, including installation, troubleshooting, and maintenance.
IndustrialMachinery ManufacturingSoftware
Responsibilities
Perform installation, start-up services, and operation instruction on all equipment represented by the company
Provide prompt follow-up reports on work performed, problems encountered, and customer concerns
Recommend improvements pertaining to the operation and reliability of our products, when appropriate
Form positive relationships with customers and their employees and serve as adjunct support in resolving equipment problems through recommendations and troubleshooting
Assist in training customers and other Field Service Representatives in the use, operation, adjustments, and proper maintenance procedures for our equipment
Maintain demo equipment and ensure proper operation; assist in customer presentation and demonstration, as needed
Learn the latest installation/maintenance procedures and techniques while assisting vendor technicians and other installers
Qualification
Required
Valid driver's license
Flexible schedule with ability to travel regularly
Two years of electronic technical school or equivalent experience, or willingness to learn
Preferred
Associates Degree preferred
Completion of Field Service training program or prior experience in N/C or P/C service/maintenance or maintenance/operation experience
Benefits
Health, dental, vision, and life insurance
PTO and retirement options
Company
Stiles Machinery
Stiles Machinery is the provider of advanced woodworking machinery and technology solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Anderson Ronha
Chief Financial Officer
Company data provided by crunchbase