Solari, Inc. · 4 hours ago
Crisis Specialist I
United States
Full-time
Remote
Entry Level
$22/hr - $25.30/hr
1+ years expSolari is an award-winning nonprofit dedicated to providing compassionate care and support during times of crisis. They are seeking a Crisis Specialist to be the first voice of support for individuals reaching out for help, responsible for assessing crisis calls and coordinating care while embodying the organization's core values of safety, hope, recovery, and service excellence.
FamilyFunding PlatformNon Profit
Responsibilities
Respond to incoming calls, texts, and chats for crisis services with a blend of compassion and expertise
Use your keen insight to assess and guide crisis interventions, utilizing our risk assessment tool to ensure safety and effective resolutions
Share valuable mental health education and community resources, helping individuals navigate their path to recovery
Collaborate in training, meetings, and clinical oversight, enhancing your skills and knowledge while contributing to a supportive environment
Ensure all interactions are documented accurately in our EHR, maintaining our commitment to quality and efficiency
Stay on top of the latest practices in healthcare, behavioral health, and crisis interventions, sharing your knowledge and engaging with clients meaningfully
Qualification
Required
High School Diploma/GED plus 4 years of full-time behavioral health work experience
Associate Degree in a behavioral health field, plus 2 years of full-time behavioral health work experience
Bachelor's Degree in a behavioral health field, plus 1 year of full-time behavioral health work experience
Master's Degree in a behavioral health or substance use field, plus behavioral health work experience preferred
Behavioral health professionals and contact call center experience preferred
Strong decision-making skills and can navigate high-pressure situations with a calm demeanor
Clear and compelling verbal and written communication skills
Ability to pivot seamlessly to new processes and challenges
Ability to thrive in collaborative settings and foster a cohesive team spirit
Solid understanding and enthusiasm for crisis intervention, behavioral health, and wellness concepts and strategies, and an understanding of local resources
Must live in Colorado
Full-Time Commitment: This is a 40-hour-per-week position
Must maintain a stable and secure private home internet with a minimum of 50Mbps download and 5Mbps upload
Preferred
Behavioral health professionals and contact call center experience preferred
Master's Degree in a behavioral health or substance use field, plus behavioral health work experience preferred
Benefits
Friendly work environment
Generous paid time off (PTO)
Health benefits (Medical/Dental/Vision) that start the first of the month following the hire date
Competitive compensation
Convenient office locations and Hybrid Schedule
On-site fitness room free to all employees (Tempe Office)
Basic Life Insurance
Voluntary Life, Spouse, Child Insurance
Critical Illness w/free dependents
Critical Illness Spouse
Short Term & Long Term Disability- Starts first of the month after 90 days of employment
401K & 401K Roth - Starts first of the month after 90 days of employment
United Pet Care
LifeLock for identity theft
LYRA EAP Program- 25 free sessions for mental health per family member
Company
Solari, Inc.
Solari Crisis & Human Services is an award-winning, non-profit organization dedicated to helping individuals through a continuum of crisis and human services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Thomas Matenaer
Chief Financial Officer
Andrew Erwin
Chief Operating Officer
Recent News
2025-11-10
Company data provided by crunchbase