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AvePoint · 1 month ago

Customer Account Executive-State & Local Government (SLED)-Education

Chicago, IL, United States

Full-time

Onsite

Mid Level

$73K/yr - $137K/yr

3+ years exp

AvePoint Public Sector serves customers in 49 of the 50 states, including local governments and educational institutions. The Account Executive-SLED will be responsible for driving revenue growth by building relationships with existing accounts and securing new business in the education sector.

Cloud ComputingData ManagementDocument ManagementInformation TechnologySaaSSoftware

Responsibilities

Developing new prospects and expanding existing accounts

Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions

Using competitive analysis to educate customers on the value of our solutions

Continuously pursuing quota goals by working directly with the customer during negotiations

Working with a virtual account team to deploy the customer engagement lifecycle, that include; Marketing for lead generation, Business Development Representatives for lead qualification, Pre-sales Engineers for technical support, and Customer Success Managers for renewals after the initial sale

Attending and participating in customer team meetings and communicating regularly with professional services and engineering staff to ensure customer satisfaction

Leveraging existing industry partnerships to grow AvePoint’s presence in your region and establishing proactive relationships with influential people, both with the customer and other third parties

Handling post-sales support issues for customers, e.g. escalation of support calls, identifying additional training needs, etc

Qualification

Enterprise software salesSelling to education customersExecutive level relationship sellingVirtual account team sellingSelling methodologies familiarityAccountabilitySense of urgencyHighly competitiveCollaborativeWork ethic