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CoreWeave · 1 month ago

Global Security Operations Center Operator (GSOC)

Livingston, NJ

Full-time

Hybrid

Entry, Mid Level

$65K/yr - $80K/yr

2+ years exp

CoreWeave is The Essential Cloud for AI™, delivering a platform of technology and expertise for innovators. The Global Security Operations Center (GSOC) Operator is responsible for safeguarding mission-critical infrastructure, monitoring advanced security systems, and coordinating responses to security incidents.

AI InfrastructureArtificial Intelligence (AI)Cloud ComputingCloud InfrastructureInformation TechnologyMachine Learning

No H1B

U.S. Citizen Only

Responsibilities

Proactive continuous monitoring, maintenance, operation, and systematic checks of Genetec Security Center, high-definition CCTV systems, various sophisticated access control and detection systems, environmental sensors, and integrated PSIM systems

Serve as the primary point of contact for all security-related incidents, swiftly assessing, triaging, and responding to emergencies, including unauthorized access, safety threats, and medical or fire events

Enforce access control procedures, maintaining detailed records while managing biometric enrollments, identity authentication, secure access approvals, and security escort oversight

Coordinate emergency response using DHS ICS principles while serving as a central communications hub, delivering clear, timely updates across CoreWeave teams, partners, security personnel, clients, and law enforcement via phone, Slack, Teams, email, and radio

Maintain accurate incident documentation and shift logs using Jira and FreshService, and produce clear, timely reports for stakeholders, clients, and responding agencies

Manage and track work order requests, ensuring timely and high-quality completion of maintenance tasks within CoreWeave data halls

Conduct detailed shift handovers to ensure continuous situational awareness and operational readiness throughout each shift

Qualification

Genetec Security CenterBiometric access controlIncident management platformsHigh-definition CCTVDHS ICS trainingCommunication skillsProblem-solving skillsTeam collaboration

Required

2+ years of experience in high-level GSOC/PSOC environments within global data centers, technology hubs, critical infrastructure, or related environments

Working knowledge of Genetec Security Center, biometric access control systems, PSIM integration, high-definition CCTV, alarm, or related systems

Proficiency with multi-channel communication systems, and thorough understanding of fire/life safety and security monitoring protocols

Experience with incident management platforms (Jira, FreshService)

Demonstrated experience in rapid assessment, threat identification, prioritization, and decisive incident management under high-stress scenarios

Experience in maintaining extended periods of sustained vigilance and monitoring with manual dexterity to manage multiple systems simultaneously

Experience with accurately assessing security camera feeds and monitoring system alerts

Experience in communicating clearly and effectively under high-pressure situations while maintaining ethical standards in handling sensitive, confidential information