Iowa Cannabis Company · 5 months ago
Director of Retail Operations - IA
Iowa Cannabis Company is a fast-paced, high-growth cannabis retail company seeking a Director of Retail Operations. In this hands-on leadership role, you will oversee multi-unit operations across several states, ensuring compliance with regulations while driving performance and exceptional customer experiences.
Responsibilities
Provide strategic and operational leadership for retail store locations across MN, IA, WA, and OR. Ensure each store meets performance targets, follows company standards, and delivers a consistent, exceptional customer experience
Oversee and mentor District Managers, General Managers, and retail support staff. Foster a culture of accountability, collaboration, and continuous improvement. Coach and develop your teams to excel in a fast-paced environment and build the next generation of leaders
Drive regional sales growth and operational excellence through data-driven strategies. Analyze store performance metrics and customer feedback to identify opportunities, implement improvements, and achieve or exceed revenue targets while enhancing the customer experience
Ensure strict compliance with all state cannabis regulations and company standard operating procedures (SOPs) across all locations. Maintain the highest standards of safety, security, and regulatory compliance, reinforcing our reputation for integrity in this highly regulated industry
Own the Profit & Loss (P&L) for the region. Set budgets, monitor financial performance, and implement strategies to maximize profitability. Partner with store leaders to optimize inventory, control costs, and ensure each location operates efficiently and within budget
Work closely with cross-functional teams (e.g., Marketing, Product, Compliance) and senior leadership to roll out new initiatives, promotions, and product launches. Serve as a bridge between field operations and corporate strategy, ensuring insights from stores help shape company-wide decisions and fostering a unified approach to growth
Qualification
Required
Bachelor's in a business related field
Masters strongly preferred
7+ years of experience in a senior leadership role
Strong problem solving, negotiating, and critical judgment skills
Strong team leadership, cross-functional collaboration, and stakeholder communication skills
A high level of integrity, personal motivation, adaptability, and sense of urgency
Commitment to maintaining confidentiality and managing sensitive information
Ability to commit to working in the office 100% of the time
Successfully pass a pre-employment criminal background check
Minimum 21 years of age
Benefits
Employee discount includes 50%
Free Employee Assistance Program (EAP)
Paid Sick Leave (PSL) and Personal Time Off (PTO)
Medical, Dental, Vision, and Life Insurance
Paid float holiday for the following: New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day