BuildOps · 1 day ago
Enterprise Implementation Manager
Los Angeles, California
Full-time
Hybrid
Mid Level
$80K/yr - $140K/yr
3+ years expBuildOps is the largest commercial trade platform in the country, transforming the multi-billion dollar commercial contracting industry. The Implementation Manager will focus on onboarding customers onto the BuildOps platform, ensuring successful deployments and driving collaboration across teams to meet revenue goals.
Commercial Real EstateInformation TechnologyMobileSoftware
Responsibilities
Ensure all deliverables for activations are achieved on time and to the satisfaction of customers
Consistently review business process results to drive continued improvement in our initial engagements with customers
Work closely with the sales team to understand customer expectations in order to craft an amazing deployment experience that will drive customer satisfaction and loyalty
Demonstrate creativity, foresight, and mature judgment in anticipating and solving problems
Facilitate meetings and give product demonstrations to internal and external stakeholders
Perform user acceptance testing on new workflow, scripts, or solutions prior to implementation
Ensure timely and successful execution through disciplined project management
Qualification
Required
At least 3 years experience deploying B2B SaaS solutions to customers
Ability to work both independently and in a strong team environment
Insatiable passion to exceed customer expectations
Excellent analytical abilities to grasp the key points from complicated details
Must be able to multi-task, work in high-paced and deadline-driven environment
Proven track record of solving complex problems
Extremely detail-oriented, analytical, and methodical
Must be able to effectively communicate with external customers and internal business partners through all means of communication channels
Excellent English oral and written communication skills
Preferred
You have tech start-up experience
You have experience in and around the speciality contractor or construction world
CPA-level or equivalent knowledge of Accounting concepts and systems (i.e. QB, Sage, Spectrum, Netsuite) strongly preferred
Familiarity with Salesforce, JIRA, Slack, Confluence, and and project tracking software (e.g. GUIDEcx)
Technical proficiency in data analysis and data migration
Benefits
Generous equity grant, become an owner in our company!
Macbook computer provided
A comprehensive benefits package
Flexible PTO and hybrid work schedules
Work from home stipend
Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
Company events like BBQs and team-building activities, both in-person and virtual
Fast-paced, collaborative, and dynamic work environment
Opportunities for growth and career advancement
Chance to work with cutting-edge technology and innovative solutions
The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Company
BuildOps
BuildOps provides a software platform for modern commercial contractors.
201-500 employees
H1B Sponsorship
BuildOps has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2022 (1)
Funding
Current Stage
Growth StageTotal Funding
$225.8MKey Investors
Meritech Capital PartnersN47Fika Ventures
2025-03-21Series C· $127M
2023-05-18Series B· $50M
2022-05-24Series A· $43M
Leadership Team
Alok Chanani
CEO
Duncan Grazier
Chief Technology Officer
Recent News
Company data provided by crunchbase