AEG · 5 months ago
Box Office Ticket Seller - The Theater at Virgin Hotels Las Vegas (Part-Time)
Las Vegas, NV
Part-time
Onsite
New Grad, Entry Level
$16/hr - $18/hr
0+ years expAEG Worldwide is a leader in sports and live entertainment, hosting millions of guests and events annually. They are seeking a Box Office Ticket Seller who will be responsible for assisting customers with ticket purchases, providing event information, and ensuring a positive customer experience.
Card and Board GamesLeisureSports
Responsibilities
The Box Office Ticket Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option
The incumbent will process ticket orders and collects payments
Follow cash handling and inventory procedures to ensure security of assets and inventory
Greet customers with a positive and friendly demeanor
Assist guests by providing information, answering questions and processing requests
Provides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events
Contributes to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness and helping to develop and maintain a positive work environment
Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed
Qualification
Required
A minimum education level of: High School Diploma or its equivalency
A minimum of 0-1 years of related work experience
Excellent customer service skills
Must be able to work independently and in a team setting
Good communication skills to effectively communicate with customers and co-workers
Basic Math skills
Must be responsible and professional
Effective decision-making skills
Demonstrated ability to work in a fast-paced environment
Available to work flexible hours, including nights and weekends
Benefits
Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings
Company
AEG
AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Nick Baker
President & Chief Operating Officer, Global Partnerships
Russell Silvers
President & Chief Operating Officer, Global Partnerships
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