Servicing Operations Analyst jobs in United States
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GreatAmerica · 15 hours ago

Servicing Operations Analyst

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. The Servicing Operations Analyst will provide analysis and risk mitigation for the GPSG backup servicing product, assist with client onboarding and reporting, and support strategic decisions within the backup servicing area.

Financial ServicesInformation TechnologyInsurance
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Growth Opportunities
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Responsibilities

Assist with risk reviews of potential GPSG clients
Maintain active relationships with assigned GPSG backup servicing clients
Communicate regularly with clients, including holding discussions around performance and related issues
Throughout each month, monitor assigned clients through research, report review and trend analysis
Perform monthly/quarterly servicer report tie outs and provide servicer report certification
Track GPSG backup transaction requirements and activity
Participate in onsite operational reviews/client visits
Assist in creation of monthly management report
Complete reporting duties as required, including creation of detailed monthly, quarterly and annual backup servicing reviews for assigned GPSG backup relationships
Participate in quarterly backup servicing review with Senior Leadership
Assist with the transition planning process for backup servicing clients, including creation of detailed timeline and responsibility documentation
Assist the GPSG operations team with the onboarding of new backup customers by providing data mapping support
Proactively promote and participate in process improvement initiatives within the business unit
Special projects for leadership and GPSG
Assist with Backup Servicing strategic initiative projects, as assigned

Qualification

Data analysisRisk assessmentClient relationship managementFinancial reportingProcess improvementCoaching skillsMathematical aptitudeMulti-taskingCommunication skillsDetail oriented

Required

Bachelor's degree in accounting, finance or business administration
One (1) to three (3) years related experience
Ability to analyze operational policies and procedures are required
Coaching and development skills are essential
Must possess mathematical aptitude and be detail oriented
Excellent communication skills and have the ability to multi-task

Benefits

Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off
Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave
Tuition Assistance
Networking Opportunities
Leadership Development Opportunities
Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
A strong organizational culture focused on our greatest asset: you!

Company

GreatAmerica

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GreatAmerica is the largest, family-owned national commercial equipment finance company in the United States.

Funding

Current Stage
Late Stage
Total Funding
$655.26M
2024-02-05Debt Financing· $655.26M
2004-01-01Private Equity

Leadership Team

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Martin Golobic
Co-Chief Executive Officer
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Matthew Mueller
Executive Vice President & Chief Operating Officer
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Company data provided by crunchbase