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Vertiv · 4 months ago

Program Manager, Global Strategic Accounts

Westerville, OH

Full-time

Onsite

Mid Level

3+ years exp

Vertiv designs, builds and services critical infrastructure for data centers and industrial facilities. They are seeking a Program Manager to manage key customer projects, ensuring exceptional service and on-time delivery while coordinating with various internal and external stakeholders.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

Responsibilities

Works with the Project Management Office (PMO) to help define and develop methods and procedures and institute best practices. Ensures all procedures are enforced on projects

Define the required project scope of work and all tasks required to deliver. Collaborate with functional group leaders to develop project execution plans. Coordinates with Order Management, plant production, Logistics, contractors, services and warranty groups throughout the project, serving as primary point of escalation for potential conflicts to avoid impact to the customer

Follow reporting and tracking processes to assure the project is on target for quality, schedule and cost targets. Track project reporting and KPI's. Document meeting notes, action items and follow through to completion

Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of project execution teams

Identify project risks and accompanying risk mitigation plan to ensure that issues are resolved in a timely manner and communicated to the stakeholders

Monitor team schedules and ensure coordination of activities on the critical path. Coordinate the team to implement short term and long-term resolution

Build, develop and maintain business relationships with key stakeholders (contractors, customers, suppliers etc.)

Ensure service and delivery execution and delivery of contract requirements and customer expectations by collaborating with cross-functional operational teams

Qualification

Project Management Professional (PMP)Power distribution equipmentProject Management experienceManufacturing & Engineering experienceCritical Infrastructure experienceData center experienceConstruction Project ManagementElectrical contracting knowledgeMechanical contracting knowledgeManufacturing processes knowledgeData center infrastructure knowledgeCommissioning processes knowledgeEngineering knowledgeMotivational skills

Required

Associate or Bachelor's required

3+ years of work experience

Experience of delivering significant value projects in a Manufacturing & Engineering environment to a range of strategic customers

Prior Project Management experience required; construction Project Management is a plus

Must have ability to communicate effectively, including conducting meetings and presentations to internal and external decision makers at executive level

Must be able to work in a matrix environment

Knowledge of construction, electrical and mechanical contracting is a plus

Critical Infrastructure and data center experience

Knowledge of engineering, manufacturing processes, data center infrastructure and commissioning processes is a plus

Excellent organizational, analytical, and interpersonal skills

Must be a self-starter and follow projects to completion with minimal supervision

Must be able to work under different levels of pressure with strong interpersonal and leadership skills