Sila Services · 3 months ago
Residential HVAC Service Technician - Sign-On Bonus Up to $6,000!
Northbrook, Illinois
Full-time
Onsite
New Grad, Entry Level
$35/hr - $48/hrAA Service Co is a leader in the HVAC industry, dedicated to delivering unmatched comfort and reliability to customers. As a Residential HVAC Service Technician, you will maintain and service HVAC systems for residential clients, focusing on customer satisfaction and technical excellence.
Heating Ventilation and Air Conditioning (HVAC)Home ImprovementProfessional ServicesSolar
Responsibilities
Diagnose and troubleshoot HVAC equipment issues, recommending appropriate solutions and discussing options with customers
Provide clear explanations and educate customers about their HVAC systems, offering preventive maintenance tips and energy-saving recommendations
Achieve a best-in-class first-time fix rate by accurately diagnosing issues, arriving fully prepared with necessary tools and parts, and effectively completing repairs during the initial service call
Respond to service requests within AA Service Co's defined time frame. Timely response ensures customer comfort and builds trust
Successfully enroll customers in AA Service Co’s service agreements, promoting long-term customer relationships and recurring revenue
Perform routine maintenance, inspections, and repairs on residential HVAC systems to ensure optimal performance and efficiency
Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items
Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period
Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform
Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment
Uphold professional communication and appearance at all times when interacting with customers
Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule
Additional Duties as Assigned
Qualification
Required
Technical expertise in HVAC systems
Commitment to excellence and customer-focused approach
Ability to diagnose and troubleshoot HVAC equipment issues
Ability to provide clear explanations and educate customers about their HVAC systems
Ability to achieve a best-in-class first-time fix rate
Timely response to service requests
Ability to enroll customers in service agreements
Experience performing routine maintenance, inspections, and repairs on residential HVAC systems
Ability to keep track of service vehicle inventory and parts stock
Maintain a perfect safety record by following all safety protocols and guidelines
Ability to maintain accurate and up-to-date records of service calls, work performed, and parts used
Ability to collaborate effectively with team members
Uphold professional communication and appearance
Maintain a consistent record of punctuality and attendance
Benefits
Sign-on Bonus Up to $6,000!
Comprehensive Health Benefits
Paid Time Off Starting Day 1!
401(k) Plan with Company Match
Parental Leave
Tool and Boot Allowance
Training and Development Opportunities
Yearly Performance Reviews
Company
Sila Services
With market-leading HVAC, Plumbing and Electrical service brands, the 3,000+ team members of Sila Services set the industry’s gold standard for an employee-first culture, great work environments, exceptional career growth opportunities and a collaborative environment of teamwork and results-driven excellence.
Founded in 1989
1001-5000 employees
H1B Sponsorship
Sila Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Morgan Stanley
2024-11-11Acquired
2023-04-01Debt Financing
2021-05-21Private Equity
Leadership Team
Mike Rudolf
COO
Ryan Flaherty
Chief Revenue Officer (CRO)
Recent News
2026-01-14
Company data provided by crunchbase