CoreWeave · 2 hours ago
Bare Metal Support Engineer
Bellevue, WA
Full-time
Hybrid
Mid Level
$83K/yr - $110K/yrCoreWeave is The Essential Cloud for AI™, providing a platform for innovators to build and scale AI with confidence. As a Bare Metal Support Engineer, you will support, operate, and maintain the GPU fleet, ensuring reliability and performance while collaborating with customers and engineering teams.
AI InfrastructureArtificial Intelligence (AI)Cloud ComputingCloud InfrastructureInformation TechnologyMachine Learning
No H1B
U.S. Citizen Only
Responsibilities
Provide high-level support for customers utilizing bare-metal GPU fleets on CoreWeave Cloud
Diagnose, triage, and investigate reported customer issues and high-priority incidents, identifying root causes and escalating when necessary
Develop a deep understanding of customer workloads and use cases to provide tailored technical support
Coordinate remote troubleshooting and hardware interventions with Data Center Technicians
Create and maintain internal documentation, including troubleshooting guides, best practices, and knowledge base articles
Participate in an on-call rotation to support production clusters and ensure operational reliability
Collaborate with engineering teams to improve hardware reliability, software stability, and system performance
Implement automation and scripting to streamline support workflows and reduce manual interventions
Perform in-depth log analysis and debugging across multiple layers of the stack (firmware, drivers, hardware)
Provide feedback to internal teams on common support issues to drive continuous improvements
Work with networking teams to troubleshoot connectivity issues affecting customer workloads
Support supercomputing infrastructure running GPU workloads at scale
Drive operational excellence by refining internal processes and support methodologies
Qualification
Required
Experience in data centers, GPU clusters, server deployments, system administration, or hardware troubleshooting
Demonstrated experience driving resolutions and continuous improvements across cross-functional environments and teams within a data center environment
Intermediate knowledge of Linux (Ubuntu, CentOS, or similar), including command-line proficiency
Experience with NVIDIA GPUs, SuperMicro systems, Dell systems, high-performance computing (HPC), and large-scale data center environments
Experience in networking fundamentals (TCP/IP, VLANs, DNS, DHCP) and troubleshooting tools
Hands-on experience with firmware updates, BIOS configurations, and driver management
Experience analyzing system logs and debugging issues across firmware, drivers, and hardware layers
Experience working with Jira, Confluence, Notion, or other issue-tracking and documentation platforms
Experience in scripting and automation (Python, Bash, Ansible, or similar)
Preferred
You're curious about Kubernetes, Docker, and containerized infrastructure
You have strong problem-solving skills with a proactive and analytical mindset
You have excellent communication skills and a demonstrated ability to work collaboratively in a fast-paced environment
Benefits
Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption
Company
CoreWeave
CoreWeave is a cloud-based AI infrastructure company offering GPU cloud services to simplify AI and machine learning workloads.
Founded in 2017
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$23.37BKey Investors
Jane Street CapitalStack CapitalCoatue
2025-12-08Post Ipo Debt· $2.54B
2025-11-12Post Ipo Debt· $1B
2025-08-20Post Ipo Secondary
Leadership Team
Michael Intrator
Chief Executive Officer
Nitin Agrawal
Chief Financial Officer
Recent News
The Motley Fool
2026-01-17
2026-01-17
Company data provided by crunchbase