AIG · 16 hours ago
GenAI Product Design Strategist
AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. As a Product Design Strategist, you will lead the design and delivery of innovative AI solutions, helping AIG to become a leader in applying Generative AI to solve complex business challenges.
BankingFinancial ServicesInsurance
Responsibilities
Working with UX Research, Product Designers, and Product Leaders to deeply understand the needs of our user base to identify opportunities that address those needs through innovative solutions
Facilitate the delivery of user research methods to identify user personas, new opportunities, and present them through experience maps, user journeys maps, service blueprints or similar visualization to create a shared understand of the customer context
Develop metrics plans to measure user behavior and continuously optimize the products experience using qualitative and quantitative methods
Asking the right questions through discovery practices to fully understand the business and user value of product enhancements or new features that make up the product roadmap
Facilitation of Design Thinking workshops, or similar events, to achieve stakeholder alignment, ideation, and experimentation
Providing insights on emerging trends in technology, products, and competitors to inform the product direction and roadmap
Work collaboratively with product, data, quality, and tech leads to create feasible, viable, and desirable solutions
Effectively balancing multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility
Regularly communicate customer insights to inform key stakeholders of product adoption and usage patterns
Qualification
Required
Experience designing data-driven digital products, including feature releases, and translating a product vision to a desirable product experience that aligns with strategic goals
A deep working knowledge of Figma and the ability to fully leverage the application for maximum value and operational efficiency
Develop research strategies that include field and moderated research to validate user goals, frictions and behaviors
Experience using product data to inform feature prioritization aligned to user needs, commercial, and strategic priorities
Experience analyzing market and industry trends and conducting competitive analysis to inform product direction
Experience with industry standard analytics tools and methods required for analysis
You have supported or led design sprint planning aligned to a product backlog
You are collaborative and have 5+ years of experience working with cross-functional product teams
You have experience with agile at scale development methodologies
Ability to excel in a fast-paced, service-oriented environment through excellent time management skills
You are self-motivated with a strong capacity for independent initiative and creative problem-solving
You can demonstrate strong written and verbal communication skills to convey thought leadership and influence senior executives
Preferred
You have experience in financial services or insurance
You have experience designing solutions in enterprise software platforms
You are passionate about innovation and new technologies, specifically within AI & GenAI
Benefits
Total Rewards Program
Benefits focused on your health, wellbeing and financial security
Professional development
Company
AIG
AIG is a global insurance company providing insurance products to support clients in business and in life.
H1B Sponsorship
AIG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (4)
2022 (23)
2021 (5)
2020 (13)
Funding
Current Stage
Late StageLeadership Team
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-26
Business Wire
2025-11-05
Company data provided by crunchbase