Muck Rack · 1 week ago
Senior Product Manager, Reporting & Insights
United States
Full-time
Remote
Mid, Senior Level
$131K/yr - $165K/yr
4+ years expMuck Rack is the leading SaaS platform for public relations and communications professionals. They are seeking an experienced and collaborative Senior Product Manager, Reporting & Insights to join their Reporting team, responsible for driving the strategy and execution of reporting solutions for customers.
Information ServicesJournalismMedia and EntertainmentPublic RelationsSaaSSoftware
Responsibilities
Partner with product leadership to establish, validate, and sell a strategy for Reporting & Insights at Muck Rack, ensuring customers can effectively report on their coverage
Project manage all Reporting & Insights projects, from scope to release, partnering with UX, go-to-market, product marketing, and revenue stakeholders
Explore innovative solutions for a market that’s ripe for innovation, advocating for new possible approaches to old PR problems, and demonstrate an openness for leveraging AI to shape workflows in ways that provide clear value
Identify, track, and report back on key product health metrics to showcase the effectiveness of our roadmap and build decisions, and prioritize necessary follow-up work to close gaps
Write clear requirements, and acceptance criteria to ensure tech teams have the clarity they need to deliver high quality outcomes for users and internal stakeholders
Maintain the day-to-day backlog with the engineering teams, ensuring all tickets are prioritized and planned to meet targeted milestones
Inform and manage project plans on more major projects to ensure cross-functional dependencies are known and tracked, and define and track progress against project OKRs
Communicate effectively with team members and key stakeholders to achieve project goals and to identify and mitigate risks as they arise
Analyze and monitor qualitative and quantitative data on Muck Rack to identify product opportunities or gaps that help us to develop world-class user experiences
Qualification
Required
4+ years product management, or equivalent professional SaaS experience in customer success, UX research, product operations, product marketing, or data analytics roles
Proficiency in contributing to product development teams, from solution requirements to execution, and asynchronously breaking down product and technical requirements. Past experience with hybrid or distributed teams is a plus
Experience in using product development tools (ex. JIRA, Shortcut or Linear), navigating product analytics (ex. Heap, Pendo), and collaborative tools (ex. Miro, FigJam, LucidCharts, etc.)
Experience making sound and challenging prioritization decisions, and getting buy-in from all stakeholders related to that decision
Experience working on a reporting suite of tools in some capacity, understanding the complexities of data visualizations, building effective dashboards, underlying data cleanliness, and more
Strong self-management practices with attention to detail
Experience partnering strongly with customer success teams, and building up a strong knowledge of key pain points and opportunities
Ability to distill business needs to support the product to meet those needs
Experience working on a complex, data-rich platform
Familiar with SQL queries with exploratory data analysis
Experience performing quality assurance (QA) testing to evaluate functionality and catch issues before they reach production
Benefits
Remote Work, Forever
Home office stipend, phone and internet reimbursement, coworking membership
Virtual and in-person team bonding (lunches, events, competitions)
Transparent & Fair Compensation
Competitive geo-neutral pay in the U.S.
Annual reviews to ensure equity and market alignment
Standardized bonus or commission structure
401(k) with employer contributions
Equity opportunities
Health & Wellness
Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
100% premium coverage for individuals on high-deductible plans
24/7 Virtual Care and Employee Assistance Program
Employer-funded HSA contributions and other pre-tax benefits
Quarterly wellness stipend and free Headspace subscription
Time Off & Family Benefits
4+ weeks of PTO, plus paid sick and mental health days
13 paid holidays with the option to swap for personal days
Up to 16 weeks of fully paid parental leave
Learning and Development
Transparent pathways for internal mobility and promotion
Bi-annual performance reviews, team workshops, and leadership training
Unlimited access to Coursera and O’Reilly
2 additional PTO days annually for learning and development
Inclusive, Customer-First Culture
Commitment to equity and valuing diverse perspectives
Agile, founder-led company focused on collaboration and innovation
Trusted by 3,000+ companies worldwide
Company
Muck Rack
Muck Rack is a public relations management platform that enables organizations to connect with journalists to generate media coverage.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$180MKey Investors
Susquehanna Growth Equity
2022-09-07Series A· $180M
Leadership Team
Greg Galant
CEO and Cofounder
Lee Semel
Cofounder, CTO Emeritus
Recent News
EIN Presswire
2026-01-16
2025-12-10
Company data provided by crunchbase