Glean · 5 months ago
AI Outcomes Manager
Glean is an innovative AI-powered knowledge management platform founded in 2019, aiming to enhance productivity and collaboration through seamless information access. The AI Outcomes Manager will be responsible for engaging with executives, conducting workshops, and collaborating with internal teams to help customers leverage Glean's AI capabilities effectively.
Agentic AIArtificial Intelligence (AI)Enterprise SoftwareGenerative AIMachine LearningSearch Engine
Responsibilities
Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Deeply comprehend Glean's suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Collaborate internally with Product and R&D to help shape Glean’s product roadmap based on the voice of our users
Proactively identify opportunities to expand Glean’s deployment and enhance customer engagement
Qualification
Required
2+ years of professional experience
Hungry, curious, and consultative mindset
Strong problem-solving skills with the ability to adapt to different users and scenarios
Proven understanding and ability to write complex prompts
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Product sense and ability to drive a product's full potential capabilities
Preferred
Customer presence: ability to work with any level from individual contributors to CEOs
Prior experience in consultative roles, solutions engineering, support, or product management
Benefits
Variable compensation
Equity
Benefits
Company
Glean
Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency.
H1B Sponsorship
Glean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (17)
2023 (7)
2022 (26)
Funding
Current Stage
Late StageTotal Funding
$768.2MKey Investors
Wellington ManagementSequoia CapitalGeneral Catalyst
2025-06-10Series F· $150M
2024-09-10Series E· $260M
2024-02-27Series D· $203.2M
Recent News
Business Insider
2025-12-24
2025-12-11
Company data provided by crunchbase