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Taptap Send · 1 day ago

Sr Growth Manager, Central America

New York, NY

Full-time

Onsite

Senior Level

$150K/yr - $150K/yr

6+ years exp

Taptap Send is an app that lets immigrants send money back home, and they are seeking a Senior Growth Manager for Central America. The role involves owning the growth strategy for specific corridors, conducting customer research, and building partnerships to enhance the company's impact in the community.

Financial ServicesFinTechMobile AppsMobile PaymentsPayments

Responsibilities

Own the P&L for your corridor from beginning to end

Build trust-based relationships with diaspora communities through in-person and online communication

Conduct customer research with transfer senders on a regular basis

Initiate, negotiate and build partnerships with community associations and organizations

Set up offline and online advertising campaigns

Source and lead community ambassadors and influencers

Manage agencies for Paid, Creatives, Events

Manage customers CRM

Optimize Operations with help from Product, Ops and Eng teams

Qualification

Influencer ManagementSpanish FluencyBusiness DevelopmentPerformance MarketingProject ManagementCustomer ResearchCRM ManagementEnglish Fluency

Required

Fluency in English and Spanish

Based in or willing to relocate to NYC/NJ metro area

Work authorization in the United States

6-8 years of experience in high growth-environment such as startups, marketing, scale-ups or similar relevant experience

Knowledge and networks in the Central American and Latin American diaspora, and you feel comfortable hitting the streets and getting people to use the Taptap Send app

Bachelor's or Master's degree

Growth and Owner Mindset: Familiarity with customer acquisition channels and proven success in hitting targets

Analytics: Experience using data to guide decisions and optimize growth efforts

Metrics-Driven: Strong focus on tracking and improving performance, always aiming to beat challenging and ambitious targets

Outgoing - you love speaking to people and enjoy building meaningful relationships with customers and community members across cultures

Execution oriented - we have an “impact first” philosophy and a lot to be done. You should be able to take an idea to implementation

Mission-Oriented - you are passionate about working with immigrant communities and/or financial inclusion

Flexible - you are comfortable setting your working hours to accomplish your goals, including work commitments on nights and weekends (e.g., events or customer meetings)

Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment

Driven - you thrive in fast-paced, target oriented environments