Sila Services · 5 months ago
Lead HVAC Installer - Sign on Bonus up to $5000! - Relocation Assistance Available!
Goshen, NY
Full-time
Onsite
Senior Level, Lead/Staff
$42/hr - $45/hrJones Services is a trusted service provider in the tri-state area, looking for a highly motivated and skilled Residential Lead HVAC Installer. The role involves delivering world-class customer service and ensuring high-quality HVAC installations while mentoring an Install Apprentice.
Heating Ventilation and Air Conditioning (HVAC)Home ImprovementProfessional ServicesSolar
Responsibilities
Safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service
Maintain customer satisfaction rate through post-service surveys and feedback
Strive to exceed customer expectations and resolve any concerns promptly
Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback
Complete HVAC installations within the established timeframes, meeting or exceeding the company's productivity standards
Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues
Continuously update and enhance technical skills, staying informed about the latest installation techniques, manufacturer guidelines, and industry best practices
Maintain a perfect safety record, strictly adhering to all safety protocols and guidelines
Provide effective mentorship and guidance to the Install Apprentice, contributing to their skill development and ensuring a positive learning experience
Demonstrate excellent communication skills when interacting with customers during installations
Uphold a professional appearance and demeanor while representing Jones Services during installations
Maintain accurate and complete documentation of installation details, equipment used, and any modifications in the company's systems, such as Service Titan
Work collaboratively with the Install Apprentice and other team members, fostering a positive and supportive work environment that promotes teamwork
Actively participate in performance reviews and self-assessments, identifying areas for personal improvement and setting development goals to enhance overall job performance
Pursue additional certifications and training opportunities to expand expertise and proficiency in installing various brands of HVAC equipment
Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth and skill advancement
Maintain a consistent record of punctuality and attendance, arriving at installation sites and appointments on time
Additional duties as assigned
Qualification
Required
Mechanical skills
Desire to learn
Ability to help homeowners
Experience in HVAC installation
Ability to deliver world-class customer service
Ability to work as part of a team
Commitment to safety protocols and guidelines
Excellent communication skills
Professional appearance and demeanor
Ability to maintain accurate documentation
Ability to collaborate with team members
Willingness to participate in performance reviews and self-assessments
Ability to mentor and guide an Install Apprentice
Consistent record of punctuality and attendance
Benefits
High-quality medical, dental & vision insurance
Health Savings Account w/ Company Contribution
Uniforms, tablet, and company vehicle.
Paid vacation, sick and personal days
Tool and boot allowance
Parental leave
401(k) plan w/ company match
Short term disability, long term disability, and company paid life insurance
Yearly performance reviews
Company on site, off-site and on-the-job training and support.
Company
Sila Services
With market-leading HVAC, Plumbing and Electrical service brands, the 3,000+ team members of Sila Services set the industry’s gold standard for an employee-first culture, great work environments, exceptional career growth opportunities and a collaborative environment of teamwork and results-driven excellence.
Founded in 1989
1001-5000 employees
H1B Sponsorship
Sila Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Morgan Stanley
2024-11-11Acquired
2023-04-01Debt Financing
2021-05-21Private Equity
Leadership Team
Mike Rudolf
COO
Ryan Flaherty
Chief Revenue Officer (CRO)
Recent News
2025-08-04
Company data provided by crunchbase