East West Bank · 3 hours ago
Branch Manager
East West Bank is a premier financial institution serving as a bridge between the East and West since 1973. The Branch Manager is responsible for business development, managing branch operations, providing exceptional customer service, and ensuring compliance with policies and procedures.
Responsibilities
Plan, coordinate and monitor the overall activities and operations of a full-service branch office, including tracking and monitoring sales and customer service performance against established plans and objectives
Communicate with existing and potential customers in the branch and through outside solicitation efforts to introduce products and services to new consumers and commercial businesses
Solicit customers, businesses, communities, and civic organizations to generate new business; conduct sales, service, and product training for staff
Develop branch business plan to ensure maximum profitability for targeted banking products
Ensure that procedures for custody and control of assets, records, loan collateral, and securities are performed
Prepare financial and regulatory reports required by law, regulations, and senior management
Represent the bank at community functions and community organizations to market and promote bank products and services
Oversee performance management of branch staff; manages one or more subordinate supervisors who supervise other employees throughout the branch
Carry out supervisory responsibilities in accordance with the organization’s policies, procedures, and applicable laws
Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
May perform other duties as assigned
Qualification
Required
High school diploma or general education degree preferred
5 years of functional/professional experience
3 years of supervisory or managerial experience
3-5 years related experience and/or training including strong commercial lending or product knowledge
Ability to read, analyze and interpret balance sheets
Ability to effectively present information and respond to questions from groups of managers, staff, customers, and the general public
Preferred
Professional working proficiency in Mandarin and or Cantonese is a plus
Company
East West Bank
East West Bancorp is a publicly owned company with $22 billion in assets. The Company’s wholly owned subsidiary, East West Bank, is one of
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-02-08IPO
Recent News
MarketScreener
2025-12-10
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