Client Systems Engineer jobs in United States
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Epic · 2 hours ago

Client Systems Engineer

Epic is a healthcare software company located in Madison, WI, seeking a Client Systems Engineer to enhance the delivery of their software solutions. The role involves collaborating with customers and technical teams to establish reliable infrastructure for clinicians and patients, ensuring quick access to critical patient information while building long-term relationships with clients.

Health CareSoftware
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Comp. & Benefits
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Responsibilities

Apply problem-solving skills to implement Epic’s software for clinicians and patients
Collaborate with customers’ Windows server administrators to build reliable infrastructure
Establish strong, long-term relationships with customers during software installation, troubleshooting, and upgrades
Work with customers, technical teams at Epic, and other vendors to build technical solutions
Make recommendations for best practices to ensure long-term customer success
Collaborate with developers, technical support, software testers, and implementation specialists across the company
Learn about Epic software, operating systems, virtualization, cloud technologies, networking, and cybersecurity

Qualification

Information technologyInformation systemsPhysicsHard scienceWindows serversDesktop administrationAnalytical skillsReasoning skills

Required

A history of academic and professional success
Strong analytical and reasoning skills
Willingness to travel occasionally to customer locations
Eligible to work in the U.S. without visa sponsorship
Relocation to Madison, WI area (reimbursed)
COVID-19 vaccination

Preferred

Bachelor's degree or higher in information technology, information systems, engineering, math, physics, or hard science preferred
Knowledge of Windows servers or experience with desktop administration is a plus, but is not necessary

Benefits

Comprehensive benefits
Annual raises and bonuses
Stock grants
Financial relocation assistance

Company

Epic develops healthcare software that helps people get well, stay well, and help future generations be healthier.

Funding

Current Stage
Late Stage

Leadership Team

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Kelli Garrison, PharmD, BCPS
Epic Emeritus - CIO / IT VP Advisor
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Alexandra Nowak
Human Resources Partner
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Company data provided by crunchbase