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West Elm · 1 week ago

Design Studio Spc/Home Stylist, Part Time Flex, Boulder- West Elm

United States

Full-time, Part-time

Remote

Entry Level

$16/hr - $22/hr

1+ years exp

West Elm is an upscale retail store that features contemporary furniture designs and other housewares. The Design Studio Specialist role involves inspiring customers to express themselves in their home and assisting them with design consultations to enhance their shopping experience.

FurnitureHome Decor

No H1B

Responsibilities

Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales

Perform productive in-home consultations including the ability to accurately measure and assess the client's living space

Create and present design plans based on client's needs, style, preferences and living space

Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals

Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders

Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment

Qualification

Design expertiseRetail sales experienceProduct knowledgeComplex order coordinationClientelingCustomer follow-up

Required

Strong communication, clienteling and customer follow-up skills

Ability to complete and coordinate complex large orders within a variety of sales channels

Proven ability to prioritize and handle multiple tasks simultaneously

1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)

Must be able to be mobile on the sales floor for extended periods of time

Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday)