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Subject Matter Expert & Quality Analyst

Cognizant is a Large IT Consulting Firm that leverages modern technologies to improve a variety of business operations. They are seeking a Subject Matter Expert & Quality Analyst to enhance operational excellence within the Rider Support Center, focusing on performance optimization, quality assurance, and complex escalation management. This role involves coaching overseas teams and implementing data-driven workflows to elevate the rider support ecosystem.

Subject Matter Expert & Quality Analyst - Rider Support Center (CoE)

0.8333333134651184

Senior Associate - Rider Support Center of Excellence

Cognizant is a leading professional services company seeking a Senior Associate for their Rider Support Operations team in Phoenix. The role involves providing world-class assistance to riders across multiple channels while ensuring operational excellence in a high-intensity environment.

Rider Support Center of Excellence (CoE)

Rider Support Center Of Excellence (coe)

Rider Support Center Of Excellence (coe) in united states (1000+)

Subject Matter Expert & Quality Analyst - Rider Support Center (CoE)

Rider Support Center of Excellence (CoE)